Help & Support
Frequently Asked Questions

Getting started is easy! Follow these steps:

  1. Create a free account by clicking "Sign Up"
  2. Complete your business profile with basic information
  3. Verify your business identity
  4. Start building your business credit score

For detailed onboarding instructions, visit the Education Hub.

You can manage your account settings by:

  • Navigating to your Profile
  • Updating your business information
  • Managing notification preferences
  • Updating security settings

Business credit is built over time through:

  • Payment History (40%): Consistently making on-time payments
  • Credit Utilization (30%): Using available credit responsibly
  • Length of Credit History (20%): Maintaining accounts over time
  • Credit Mix (10%): Using different types of credit

Learn more about this in our Education Hub.

We offer different tiers based on your needs:

📊 Free

Perfect for getting started and monitoring your business credit

⭐ Pro

Unlock advanced tools like vendor connections and credit monitoring

View all plans and features on our Pricing Page.

We're here to help! You can reach our support team:

  • Email: support@getbizcredit.com
  • Phone: Available during business hours (contact us for phone number)
  • Support Portal: Submit a ticket through your account dashboard

Please provide as much detail as possible about your issue to help us resolve it faster.